01 Who we are
Velcomx Technologies Pvt. Ltd. ("Velcomx", "we", "us" or "our") is the data controller responsible for the personal data collected through the apps and services covered by this Privacy Policy. Our applications are published on Google Play under the developer name Aravind Senthilkumar.
- Legal entity
- Velcomx Technologies Pvt. Ltd.
- Play developer
- Aravind Senthilkumar
- Registered address
- 5/37, Komaranallipalayam, Irugalur,
Sankari, Salem, Tamil Nadu 637103,
India - Privacy contact
- privacy@velcomx.com
- General contact
- hello@velcomx.com
- Phone
- +91 93612 77775
02 Scope of this policy
This policy applies to Infant Jesus Cathedral, our application published on Google Play, and to www.velcomx.com and its subdomains, together with the services, support channels and enquiry forms we operate.
This policy is comprehensive: it describes every category of data our apps and services handle. If an individual app collects anything additional, we describe it in that app's in-app disclosure and update this policy accordingly — nothing outside this policy overrides it.
Velcomx also builds software for clients. When we process data purely on a client's behalf under a service agreement, that client is the data controller and their own privacy policy applies; we act as a data processor and handle the data only on their documented instructions.
03 Personal and sensitive data we collect
We collect only the data we need to provide and support our services. We do not sell personal or sensitive user data to anyone, and we do not use it for unrelated purposes.
| Data type | Examples | Why we collect it |
|---|---|---|
| Identity & contact data | Your name, email address, phone number, and any profile details you choose to add. | To create and secure your account, identify you within the app, respond to enquiries and send service-related messages. |
| Photos, media & files | Images, documents or other files you deliberately select, upload or capture inside the app. | To display, store or process the content you have chosen to submit — for example a profile picture or an attachment on a request. |
| Contacts | Contact names and numbers, accessed only if you explicitly grant contacts permission and only for the specific contacts you select. | To let you look up and connect with people you choose. The contacts you select are transmitted to and stored on our servers, where they are used solely to power that look-up. We do not read or upload your full address book, we do not access contacts in the background, and we never use contacts for marketing or share them with anyone. |
| Content you submit | Messages, enquiry-form entries, requests, feedback and support correspondence. | To deliver the feature you are using and to provide customer support. |
| App diagnostics & technical data | Crash logs, error reports, device model and OS version, app version, and a push notification token. | To keep the app stable, fix faults, and deliver the notifications you opted into. |
Data we do not collect
Our apps do not collect precise or background location, financial or payment card details, health data, government identifiers, SMS or call logs, or biometric data. We do not link persistent device identifiers to personal data, and we do not use any data for advertising or cross-app tracking.
Consent
Before we access any sensitive data or request a device permission, we show a plain-language in-app disclosure explaining exactly what will be accessed and why, and we ask for your clear, affirmative consent. Nothing sensitive is collected until you agree. You can decline — the app keeps working, minus that feature — and you can withdraw consent at any time from your device settings or by contacting us.
04 Device permissions we may request
Our apps request the minimum permissions required for the features you use. Every permission is optional in the sense that you may deny it — some features will then be unavailable, but the app will otherwise continue to work.
| Permission | What it is used for |
|---|---|
| Camera | Only when you tap to take a photo or scan something in-app. We do not access the camera in the background. |
| Photos / media / storage | To let you pick an existing image or file to upload, and to save content you export. We access only the items you select. |
| Contacts | To let you choose a contact to invite or share with. Used only at the moment you invoke that feature. |
| Notifications | To send you the updates and reminders you have opted into. You can disable these at any time. |
05 How we use your data
- To create, authenticate and maintain your account.
- To provide the core features of the app or service you are using.
- To respond to your enquiries, support requests and feedback.
- To send transactional and service messages (for example account, security or update notices).
- To keep our services safe — detecting, investigating and preventing fraud, abuse and security incidents.
- To diagnose faults and improve reliability and usability.
- To comply with legal, regulatory and contractual obligations.
We do not use your personal or sensitive data for targeted advertising, and we do not sell it, rent it or trade it.
06 Legal bases for processing
Where the GDPR, the UK GDPR or India's Digital Personal Data Protection Act applies, we rely on the following legal bases:
- Consent — for optional permissions such as contacts, camera, media access and marketing communications.
- Performance of a contract — to deliver the service you have signed up for.
- Legitimate interests — to secure our services, prevent abuse and improve our products, balanced against your rights.
- Legal obligation — where retention or disclosure is required by law.
08 How we secure your data
We apply industry-standard technical and organisational safeguards, including:
- Encryption in transit — all data travels over HTTPS/TLS 1.2 or higher.
- Encryption at rest — data stored in Google Cloud and Firebase is encrypted at rest by default by the platform.
- Managed authentication — account credentials are handled by Firebase Authentication and are never stored by us in plain text.
- Restricted access — access to production data is limited to authorised Velcomx personnel.
Breach notification. If a breach is likely to result in a risk to your rights, we will notify the relevant supervisory authority within 72 hours of becoming aware of it where the law requires that, and we will inform affected users without undue delay.
No method of transmission or storage is completely secure, so while we work hard to protect your data we cannot guarantee absolute security.
09 How long we keep your data
We keep personal data only for as long as it is needed for the purpose it was collected for, or for as long as the law requires.
| Data | Retention period |
|---|---|
| Account and profile data | For as long as your account is active. |
| Data after an account-deletion request | Permanently deleted from live systems within 30 days. Encrypted backups are held on a rolling 90-day cycle and expire automatically; deleted data is never restored to live systems. |
| Uploaded photos, media and files | Until you delete them, or until your account is deleted. |
| Support and enquiry correspondence | Up to 24 months after the enquiry is closed. |
| Records required by law (e.g. statutory or tax records) | For the statutory retention period applicable in India. |
When a retention period ends, data is permanently deleted or irreversibly anonymised so it can no longer be linked to you.
10 Deleting your account and your data
You can delete your account and all associated data at any time. You do not need to reinstall the app, and you can request deletion from the web without contacting support.
In the app
- Open the app and go to [Settings → Account → Delete account — write the exact menu path in your app; reviewers follow it and a wrong path is a common rejection].
- Confirm the request. Your account is deactivated immediately and permanently deleted within 30 days.
Without the app
- Submit a request through our web form at https://velcomx.com/delete-account, or
- Email privacy@velcomx.com from the address registered to your account with the subject line "Account deletion request".
What gets deleted: your profile, contact details, uploaded photos, media and files, any contacts data associated with your account, your submitted content, and your app activity records — permanently, from live systems and from backups on the schedule above. We do not merely freeze or deactivate accounts. The only exception is a minimal set of records we are legally required to keep under Indian law, which are retained in isolation for the statutory period and then deleted.
We verify that a deletion request comes from the account holder before acting on it, and we confirm by email once deletion is complete.
11 Your privacy rights
Depending on where you live, you may have the right to:
- Access — obtain a copy of the personal data we hold about you.
- Correct — have inaccurate or incomplete data rectified.
- Delete — request erasure of your personal data (see section 10).
- Port — receive your data in a structured, machine-readable format.
- Restrict or object — limit or object to certain processing, including processing based on legitimate interests.
- Withdraw consent — at any time, without affecting processing already carried out.
- Complain — lodge a complaint with your data protection authority, or with the Data Protection Board of India where applicable.
To exercise any of these rights, email privacy@velcomx.com. We respond within 30 days and never charge a fee for a reasonable request.
12 Children's privacy
Our app and services are intended for users aged 13 and over. They are not directed at children under 13, and we do not knowingly collect personal data from them.
We do not serve advertising, and we do not use any data for personalised content or cross-app tracking, for users of any age.
If you believe a child has provided us with personal data, contact privacy@velcomx.com and we will delete it promptly.
13 International data transfers
Your data is primarily stored and processed in India on Google Cloud and Firebase infrastructure. Google operates data centres in other countries, so your data may be transferred outside your own. When that happens we rely on the safeguards Google Cloud and Firebase make available under their data processing terms, including the European Commission's Standard Contractual Clauses, so your data keeps a comparable level of protection.
15 Changes to this policy
We may update this Privacy Policy to reflect changes in our services, technology or the law. The "Last updated" date at the top of this page always shows the current version. For material changes we will give prominent notice — in the app, by email, or both — before the change takes effect, and where the law requires it we will ask for your consent again. Continuing to use our services after an update means you accept the revised policy.
16 Contact us
Questions, requests or complaints about this policy or your data? Reach our privacy point of contact — we aim to acknowledge within 2 business days and to resolve within the 30-day window described in section 11.
- privacy@velcomx.com
- Grievance officer
- Kevin Raja
- Postal address
- Velcomx Technologies Pvt. Ltd.,
5/37, Komaranallipalayam, Irugalur,
Sankari, Salem, Tamil Nadu 637103, India - Phone
- +91 93612 77775
- Deletion requests
- https://velcomx.com/delete-account